Best4Juniors
Veelgestelde vragen (FAQ)
Antwoorden op de meest voorkomende vragen over bestellen, betalen, verzenden en retourneren.
You can easily place an order through our website by selecting the products you want, adding them to your shopping cart, and completing the checkout process with your payment and shipping information.
We accept iDEAL, PayPal, and credit cards for secure and easy payments.
You can cancel your order as long as it hasn't shipped yet. If you want to change or cancel your order, please contact our customer service as soon as possible.
Orders placed on working days before 2 p.m. will be shipped the same day and delivered within 2 calendar days in the Netherlands, Belgium and Germany.
Yes, we offer free shipping on orders over €25. For orders under €25, shipping is €6.
We are currently not offering in-store pickup. All orders will be shipped directly to the address you provided.
Track & trace information is available upon request. Please contact our customer service to receive shipping information for your order.
You can return products within 14 days of receipt. Contact us by email or through our website to initiate a return. We'll provide a return label and accept returns free of charge under certain conditions.
Ja, alle speelgoed kan worden geretourneerd, zelfs als de verpakking is geopend, zolang het product in originele staat verkeert.
If your product arrives damaged or defective, please contact us immediately. We will assess the situation on a case-by-case basis and offer a replacement or refund if applicable.
Wij bieden geen extra garanties bovenop uw wettelijke rechten. Als u problemen heeft met een product, neem dan contact met ons op voor hulp en een passende oplossing.
Yes, we use secure payment methods and protect your personal data in accordance with applicable privacy laws. Your data is processed securely and responsibly.
You can submit your complaint to our customer service. We will assess your situation individually and try to offer a suitable solution.
Ja, met een account kunt u uw bestelgeschiedenis bekijken en uw gegevens beheren, maar het is niet verplicht om een bestelling te plaatsen.
Yes, you must be at least 16 years old to use our webshop and purchase products.