Privacy policies
1. Who we are
Best4Juniors, operating through best4juniors.nl, is responsible for processing your personal data. We value your privacy and comply with Dutch and European privacy laws. For questions, please contact us at info@best4juniors.nl .
3. Complaints
If you are not satisfied with how we handle your data, please contact us first. You also have the right to file a complaint with the Dutch Data Protection Authority.
2. Personal data we collect
We collect personal data such as your name, address, email address, phone number, account and order information, payment information, and communication history. We also collect technical data such as your IP address, device type, and browsing behavior via cookies. Newsletter subscriptions and participation in promotions also involve the processing of relevant data.
4. Purpose of data processing
Your information is used to process and deliver orders, manage your account, respond to questions or complaints, and improve our online store. With your consent, we send newsletters and promotional messages. We only collect data that is necessary for these purposes and to comply with legal obligations.
5. Legal basis for processing
We process data based on the performance of an agreement, your consent (for example for newsletters) and legitimate interests such as improving our services and preventing fraud.
6. Sharing your data with third parties
We share your data only with trusted third parties essential for delivery, payment processing, and technical support. Data is never shared for unrelated purposes without your express consent, unless required by law.
7. Data retention period
We retain your account and order information for three years after your last purchase. Newsletter data is retained until you unsubscribe. Customer service data is retained for 18 months after completion. Data that is no longer needed is securely deleted.
8. Your data protection rights
You can access, correct, delete, limit, or transfer your personal data. You can withdraw your consent or object to marketing communications at any time. Contact us at info@best4juniors.nl to exercise your rights.
9. Security measures
We employ technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Data transmission on our website is encrypted for added security.
10. Children's Privacy
Our webshop is not intended for children under 16 without the consent of a parent or guardian. Parents can contact us if they believe their child's information has been processed without consent.
11. Changes to this Privacy Policy
We may update this policy from time to time to comply with new legislation or changed practices. Updates will be published on best4juniors.nl. Please check this policy regularly.
12. Use of cookies
Our website uses cookies to improve your experience and analyze usage. You can accept or decline cookies through the cookie banner. More information can be found in our separate Cookie Policy.